“ We will promote our group-level ESG system in the three directions of ‘Eco-friendliness,’
‘Win-Win,’ and ‘Trust’ and make the necessary modifications to specific ESG programs.”

Eco-friendliness Toward a Low-carbon Economy!

In terms of ‘Eco-friendly Management,’ Shinhan Financial Group led the low-carbon financial market based on its medium and long-term eco- friendly vision, “ECO Transformation 20•20,” which was announced in 2018. In September 2019, we joined the United Nations Principles for Responsible Banking (UN PRB) as a founding signatory. In December, we declared the “Group Principles for the Response to Climate Change” for the first time among domestic financial groups in a bid to systematically establish and implement our duties and responsibilities in fighting climate change as a responsible financial group. To achieve the transition to a low-carbon economy as early as possible, in 2020, we will conduct a climate change impact analysis of our entire group business portfolio and take proper actions according to the results, so that we can lead the Korean financial industry in the environmental sector, as well.

Win-Win Innovation Growth Ecosystem!

To promote Win-Win Management, we formed the Innovative Finance Promotion Committee for the first time in the domestic financial industry and implemented the Innovation Growth Project in February 2019 for the purpose of boosting the innovativeness of the industry and the country as a whole through the fulfillment of our role as an cutting-edge financial institution. In 2019, we contributed to strengthening the foundation for the development of new growth engines in Korea by offering active support to promising start-ups and tech companies. In 2020, we will launch the Triple-K Project to provide them with even more systematic support. More specifically, we will join hands with local governments to promote the Korea Cross- Country Plan, an initiative designed to promote the development of regionally specialized, innovative growth ecosystems. We will also implement the Korea to Global Plan to help innovative local businesses make inroads into overseas markets, expand their presence through our financial and networking assistance and by joining the government-led K-Unicorn Project, and provide cutting-edge businesses with support customized for their respective stages of development. Furthermore, through close cooperation with our stakeholders, we will make significant contributions to building a nationwide growth ecosystem for innovative businesses in 2020.

Trust Society of Hope!

Through our ‘Trusted Management,’ we will continue to strengthen the win-win platform designed for a trust-based social community through the Hope Society Project that we have promoted since 2017. In 2019, we launched the Social Value Measurement & Evaluation Model project to continue to quantify our changing social values, the first financial group in Korea to do so. We will strive to create even greater social value through our strategic Creating Shared Value (CSV) activities focused on effectiveness. In 2019, we developed an action plan for Shinhan Sheroes, a groupwide women's leadership development program, we launched in 2018, and took subsequent action for this initiative. We will continue to boost our organizational diversity by creating a virtuous cycle in the personal growth of female leaders within the organization.