- Strengthening of BOD expertise
- Mandatory appointment of outside directors with expertise
- Reinforcement of sub- committee expertise
- BOD diversity
- Establishment of the principle of diversity in terms of nationality, gender, and age
- System of shareholder recommendation on outside director candidates
- Women represent at least 20% of director candidates
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- Creation of a fair management
succession system
- Selection and fostering of CEO candidates
- Distribution of the authority to
make director recommendations
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- Establishment of ESG governance at the Group level
- ESG Strategy Committee (formerly Corporate Social Responsibility Committee)
- ESG Implementation Committee (CEOs pf Group subsidiaries)
- Group ESG CSSO/Working Group
- Development of Shinhan Social Value Measurement Framework
(SVMF)
- Adoption of the Stewardship Code
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- Group Compliance Officer
Council, Internal Control Committee
- Code of Ethics, Standards of Conduct, Internal Reporting System
- Fair Transaction Compliance Rules
- Promotion of ethics/compliance education
- Anti-money laundering system
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- Financial consumer protection
system
- Creation of the Consumer Protection Group, ESG examination of financial products, ombudsman system
- Establishment of an information
security system
- Designation of a Chief Information Security Officer (CISO) for each Group subsidiary
- Customer, personal information processing policy
- Integrated Security Control Center
- Shinhan Bank global security
authentication
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- Principles for shared development
with partner companies and their Code of Conduct
- Establishment of a smart working environment
- Expansion of the smart and flexible working hours system
- Introduction of a PC shutdown system
- Protection of employees’ human rights
- Mental health checkups for employees, human rights declaration, etc.
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