Governance
In order to enhance the convenience of stakeholders, Shinhan Financial Group has organized the major sustainability management activities in terms of Environment, Social, and Governance, that is, ESG, at a glance.
GOVERNANCE
Systematization of governance and leadership,
and strengthened principles for ethics and compliance
- Strengthening of BOD expertise- Mandatory appointment of outside directors
with expertise
- Reinforcement of sub-committee expertise - BOD diversity- Establishment of the principle of diversity in
terms of nationality, gender, and age
- System of shareholder recommendation on
outside director candidates
- At least 20% of director candidates accounted
for by women - Articles of incorporation
- BOD By-Law
- Annual governance report
01 Corporate governance
- Establishment of ESG governance at the Group level- ESG Strategy Committee
(formerly Corporate Social Responsibility
Committee)
- ESG Implementation Committee
(CEOs of the Group subsidiaries)
- Group ESG CSSO/Working Group - Development and operation of Shinhan ESGValue Index (formerly Shinhan SVMF)
- Adoption and operation of the Stewardship Code
- Asset Management Stewardship Code
- Asset Management Proxy Voting Policy
- Shinhan Asset Management ESG Investment Report(KOR)
- Shinhan Asset Management ESG Investment Bluprint
- Investment for the Future
- CDD Form (Corporation, association)
- CDD Form (individual, self emplyed)
02 ESG governance
- Group Compliance Officer Council,Internal Control Committee
- Code of Ethics, Standards of Conduct,
Internal Reporting System
- Fair Trade Compliance Rules - Anti-money laundering system
- Acquisition of compliance management system(ISO 37301) and anti-bribery management
system (ISO 37001) certifications - Shinhan Financial Group Code of Ethics
- Fair trade compliance program
- Tax Management Principles
03 Ethics & Compliance
- Establishment of risk management system
- Establishment of an integrated risk monitoringsystem
- Tax policy
04 Risk Management
- Financial consumer protection system- Creation of the Consumer Protection Group,
system of financial product ESG examination,
ombudsman system - Launch of “Shinhan Easy”, a financial educationplatform for customers of all generations
- Customer Protection Charter
- Shinhan Bank Code of Ethics for Business Conduct
- Anti-Money Laundering Policy
- Shinhan Bank security guide
- Customer information handling policy
- Personal Information Processing Policy (Privacy Policy)
05 Customer protection
- Establishment of an information security system- Designation of a Chief Information Security
Officer (CISO) for each Group subsidiary
- Acquisition of information security management
system (ISO 27001 etc.)
06 Information security
- Shinhan Financial Group’s Commitment toDiversity and Inclusion
- Principles for shared development with partnercompanies and their Code of Conduct
- Establishment of a smart working environment- Expansion of the smart and flexible working
hours system
- Introduction of a PC shutdown system - Declaration of Human Rights
- Code of Conduct for suppliers
- Social Responsibility Management Questionnaire for Partners
- Whistle-blowing system
- Modern Slavery Act Statement
07 Human rights
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