In the ethical management framework, Shinhan Financial Group prioritizes
ethical values in addition to compliance with ethical standards and
regulations in the entire decision-making process.
Moreover, the framework reflects the unwavering commitment of the Group
to fulfill its corporate social responsibilities. Shinhan Financial Group values ethical management as an important principle to enhance transparency and fairness in management,
and has established effective procedures to put into practice. The executives and employees of Shinhan are wholeheartedly
committed to practice ethical management in order to continue
sustainable growth with its various stakeholders.
The Group Code of Ethics defines the ethical standards and the code of conduct for all executives and employees of Shinhan Financial Group. All members of Shinhan are encouraged to uphold the Code and comply with ethical principles, core values of Shinhan, and relevant laws and bylaws.
Shinhan Financial Group shall respect the autonomy and independence of all partner companies, and recommends that they will faithfully comply with the ‘Shinhan Financial Group’s Code of Conduct for Partner Companies’. Moreover, the Group recommends that business partners will develop and carry out a code of conduct aligned with the principle and philosophy of corporate social responsibilities.
Shinhan Financial Group conducts ethical compliance
education regularly for all executives and employees to
promote awareness on the Group Code of Ethics and
important laws and bylaws.
(change perceptions of disability, prevent sexual harassment and bullying, etc.)
Shinhan Financial Group conducts a self-check program for all employees to raise awareness of legal compliance. All employees are required to sign an ethics pledge annually which reflects the commitment to comply with the Group Code of Ethics and regulations.
Shinhan Financial Group operates the ‘Shinhan Keeper System’, a whistleblowing system to detect and prevent any illegal or unethical conduct. Moreover, each subsidiary of the Group operates its own whistleblowing system.
Shinhan Financial Group received the International Organization for Standardization’s compliance management system (ISO 37301) and anti-bribery management system (ISO 37001) certifications in 2021. By receiving both certifications, Shinhan has been recognized for its excellence in internal control systems and corporate governance on par with international standards.